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VoIP Solutions

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ICG Communications has been an innovative leader in the telecom industry since 1986. Currently, ICG operates a nationwide data and voice network, originating in dozens of major metropolitan areas. ICG's strategy is to provide its customers with solutions to simplify their communications needs while specializing in broadband solutions for access and bandwidth.

ICG's VoicePipe Service
ICG's VoicePipe (VoIP Solution) consolidates local and long distance calling and Internet service on one IP network. Your company's communication network is greatly simplified. VoicePipe provides features and capabilities beyond what is now available with traditional separate voice and data networks. As a VoicePipe customer, you may use your existing analog phone lines or purchase approved IP equipment. In most cases, no business downtime is required when VoicePipe is installed.

  • VoicePipe is backed by a 60-day guarantee.
  • With VoicePipe, calls are not transmitted over the public Internet.
  • VoicePipe is flexible and can grow with your business.
  • A full voice mail component is included with basic service.
  • ICG can provide additional set-up services after the installation of your Internet Access Device (IAD).
  • Technical support is available 24 hours a day, 7 days a week.

VoIP Products & Solutions

What do I need to utilize VoIP in my office?

Bandwidth: Bandwidth is the amount of data that can be passed along a communications channel in a given period of time. A high level of bandwidth is required for successful VoIP usage. The exact amount will depend on the size of your company and telecom needs. However, a minimum of a T1 is recommended for quality.
Internet Access Device: Some connection to the Internet is required for VoIP to function. You can utilize a cable modem or a specialized adapter, depending on your sending/receiving device, i.e. telephone or personal computer.
Sending/Receiving Device: A telephone or personal computer with a microphone will act as a traditional telephone for sending and receiving calls. Often, the phones you currently have in your office can be used with a simple adapter.

VoicePipe - VoIP Solutions

You've probably heard about IP telephony. But you may have no idea just how much the technology will change your office. VoicePipe from ICG puts your voice, long distance and data communications on one big broadband connection.

And like that, you're free.

VoicePipe frees you from worry by carrying calls and data on ICG's guaranteed national converged voice and data network. It frees you from the headaches of dealing with separate voice, long distance and data networks and service providers. With VoicePipe, you're free to choose the specific bandwidth you need - from T1 on up. You have more freedom to assign different calling features to different phones. And VoicePipe's intuitive Web-based call management frees IT from having to come to the rescue every time someone forgets how to make a conference call.

But IT folks aren't the only ones that'll be set free by VoicePipe VoIP Solutions. Users will be free to control their own communication preferences through an easy-to-use, Web-based interface. VoicePipe comes with ICG's low long distance rates, so you will be able to work from a cubicle or your grandmother's home with equal ease.

Your company will be set free, too. It'll probably realize major cash savings, so budgets will be freed up for other projects. Office layouts will be more flexible, with moves, adds and changes accomplished in a snap.

 

 

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